Contact Us

We're here to help!

Whether you have questions about a product, need assistance with a custom order, or would like to check the status of an existing order, we'd love to hear from you.

Customer Support

For the fastest service, please contact us through our website contact form, email, or customer text line.

Email: admin@simplylivingsavvy.com

Customer Text Line: (757) 254-3169

Please note: This is a text-only number. Voice calls are not monitored.

Order Updates & Notifications

The Simply Living Savvy Customer Text Line is also used to provide order updates and delivery notifications.

Customers may receive text messages regarding:

• Order confirmations
• Design proof notifications
• Production updates
• Shipping notifications
• Local delivery updates
• Delivery confirmations

Please save (757) 254-3169 to your contacts to help ensure you receive important updates regarding your order.

Business Hours

Monday – Sunday: 8:00 AM – 5:00 PM EST

Messages received outside of business hours will be answered as soon as possible during the next business day.

Need Help With an Existing Order?

To help us assist you more efficiently, please include:

• Full Name
• Order Number
• Product Name
• A detailed description of your question or concern
• Photos, if related to an order issue

Custom Orders & Special Requests

Looking for something custom?

We love bringing creative ideas to life. When submitting a custom request, please include as much detail as possible, including colors, themes, quantities, event dates, and inspiration photos when available.

Order Updates

Once your order has been placed, you may receive updates regarding production, proof approvals, shipping, local delivery, and order completion when applicable.

Please allow adequate processing time before requesting an order status update, especially during peak seasons and holidays.

Response Time

Our goal is to respond to all inquiries within 1–2 business days. Response times may vary during periods of high order volume.

Thank you for choosing Simply Living Savvy. We appreciate the opportunity to create something special for you.